1. Live Online Piano Sessions (1:1 Lessons)

• Cancellation by Student:
  You may cancel or reschedule a lesson up to 24 hours before the scheduled time without any penalty. Cancellations made less than 24 hours in advance will be marked as absent.

• Cancellation by Instructor:
  In the rare event that I need to cancel a lesson, I will provide at least 24 hours' notice and offer to reschedule at a mutually convenient time. If rescheduling is not possible, a full refund will be issued.

2. Recorded Piano Courses

• Refund Eligibility:
  Refunds are available within 7 days of purchase, provided that less than 20% of the course content has been accessed. To request a refund, please email your order details and reason to eightylko@yahoo.com

• Refund Process:
  Upon approval, refunds will be processed to the original payment method within 7 business days.

• Non-Refundable:
  Once more than 20% of the course content has been accessed, refunds are not applicable.

3. eBooks

• No Refunds:
  Due to the nature of digital products, eBooks are non-refundable once purchased. Please ensure compatibility with your device before purchasing.

• Exceptions:
  In cases of duplicate purchases or billing errors, please contact us within 48 hours of purchase for assistance.

4. General Terms

• Refund Method:
  Approved refunds will be credited back to the original payment method or via UPI.

• Contact Information:
  For any questions or to initiate a refund request, please contact me at [eightylko@yahoo.com].

• Policy Changes:
  88 Studio & Academy reserve the right to modify this policy at any time. Any changes will be posted on this page.